Sales department needs a new look - Anonymous employee Protolabs Employee Review

1.0
Jan 30, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great experience in the design and manufacturing world Great opportunity to learn how to create long term customer relationships Overtime is paid Good resume builder

Cons

Sales quota is unrealistic. All depends on the accounts the managers give to you. One rep could have an account base that has ordered $5 million dollars the previous year and another rep could have an account base that has ordered $1 million dollars in the previous year, however, your quota will be the same. Commission payout is a joke. You are responsible for a possible of thousands of dollars monthly and possible million dollars annually and they pay the lowest percent of sales ever seen for new customer sales. They don't pay retention and a majority of your sales and work is usually focused on retention customers. Makes no sense. You can sell $1 million in a year and only make maybe $10 thousand dollars in commission. Underpaid for the work expected of you. Job is only good for 1 year 6 months max until you are done with your full ramp up. Once you hit full ramp numbers, unless you got lucky with your accounts, you will barely hit 60% of your quota, guaranteed. Which means you will be put on a performance plan that also includes unrealistic expectations. two words -- Revolving door

Explore other reviews about Protolabs

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and feel. Best job in my career so far

Cons

The pay could be a bit more competitive

1.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be great company with great culture and flexibility

Cons

New CEO Surresh has come in and completely destroyed the company culture that made Protolabs a great place to work at and was often awarded as such. Every meeting is coated in anxiety and the impending doom of layoffs despite record profits. In January a RTO was announced and there has been no flexibility and a straight up refusal to provide ADA accommodations to disabled employees by the HR department. They have taken away the flexibility that they used to provide to working parents that allowed them to work in office after/before their kids go to school despite not paying a living wage that would allow them to afford additional childcare. They have also chosen to make it even more difficult for employees to even receive a meets standards on their reviews as a cruel attempt to ensure they don’t have to give reasonable raises (which are rarely above 3% as is and they don’t provide market adjustments.) It’s unrecognizable from the company it used to be. They underpay, overwork, and expect the world of their employees while refusing to treat them with respect.

7
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