DO NOT WORK HERE!!!! - Strategic Account Manager Protolabs Employee Review

1.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

2017-2020 with KP were awesome - everyone is gone or looking for a new job.

Cons

PL was the absolute dream job in the "good ol' days"( with KP ) and at that time they were continuing to innovate and stay ahead of the competition. When Xometry and the other brokers started to "catch up" they lost all focus on innovation and only paid attention to what the competitors were doing. It is difficult to be successful as a manufacturing company when your ELT does not understand manufacturing.....It's like steering a ship without a compass that is heading straight for the rocks - this place is a sinking ship. If you are inquiring about a sales role here I have 2 tips for you: 1 - DON'T 2 -SERIOUSLY DON'T

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Protolabs Response
1y
Thanks for the response. We reach out to all responses on Glassdoor, because we care. We read all reviews, exit reviews, and take action, and share those actions with leaders within the organization. If you are not receiving these messages, we do want individuals with concerns to reach out so that we can help. We are proud of our culture and who we are. One thing that is great about our culture are our "Achievement Walks" which take place monthly in our manufacturing facilities, which allow our manufacturing employees to spotlight the great improvements and work we are doing. Just this week the executive team was in our Plymouth location celebrating the advancements in manufacturing and our employees. Our leaders are present and engaged in how manufacturing comes to life. We invite employees to join in and celebrate those continuous improvements and advancements. If you are interested in joining an achievement walk so we can share the improvements and dedication to manufacturing, or if you would like to connect with any of the executive team, we do welcome an email and are happy to coordinate a meeting to discuss your comments in more detail. Reach out at talentacquisition@protolabs.com.

Explore other reviews about Protolabs

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and feel. Best job in my career so far

Cons

The pay could be a bit more competitive

1.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be great company with great culture and flexibility

Cons

New CEO Surresh has come in and completely destroyed the company culture that made Protolabs a great place to work at and was often awarded as such. Every meeting is coated in anxiety and the impending doom of layoffs despite record profits. In January a RTO was announced and there has been no flexibility and a straight up refusal to provide ADA accommodations to disabled employees by the HR department. They have taken away the flexibility that they used to provide to working parents that allowed them to work in office after/before their kids go to school despite not paying a living wage that would allow them to afford additional childcare. They have also chosen to make it even more difficult for employees to even receive a meets standards on their reviews as a cruel attempt to ensure they don’t have to give reasonable raises (which are rarely above 3% as is and they don’t provide market adjustments.) It’s unrecognizable from the company it used to be. They underpay, overwork, and expect the world of their employees while refusing to treat them with respect.

7
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