Good people, poor management - IT Contractor Provalus Employee Review

2.0
Aug 27, 2023
Recommend
CEO approval
Business Outlook

Pros

The company's idea of bringing jobs to small communities is to be praised, and a majority of the people you will work with will be people from your community or similar small communities across the country. The IT jobs being brought to small communities like this does help the job market where IT jobs are scarce for the most part.

Cons

EVERY person that comes for a job must go through a 3-4 week training course, which is the exact same course regardless of what contracts are available. Meaning that nobody gets job specific training until they are already a month into the job. A process that has been seen as near worthless by every person to go through them. Movement in the company is impossible unless you can get into management. Some people have been able to move from the contractor position to a management position, but its very rare for those kinds of positions to not get filled by direct hires. And there is no movement within the contract, as the contracts are just filling lower position jobs. As a contracting company, you have little to no say in what you will be doing for the job. You may have applied to fill a position in a certain contract, but as soon as you are hired, they may put you somewhere else regardless of past experience. Pay starts at a flat $10 an hour for everyone that isn't hired directly, or doesn't get hired for a higher management position. A majority of people here are going to be making less than $15/hour until they reach their 3rd year of working there. Pay increases happen only twice a year and are pitiful increases of generally 50 cents to $1. PTO and Holiday hours are decided by the contract and not by the company. Some contracts don't give ANY PTO at all for their contractors. The employees of those companies get PTO, but our contractors are left with nothing but to take unpaid leave when they need to. This applies the same to holiday hours as well. If you're working a contract that decides to either downsize or to not renew, you can easily just get let go from the company with little to no warning, and you could have done nothing about it. You'd only get saved if another contract happens to have some empty positions available. The company does not support anybody working from home, except for the special people that they allow to work from home. Employees will be fully able to work from home, as every contract is already remote work by default, but only some special privileged people are allowed to work from home. When asked about work from home, we're given the "We don't have a policy for work from home", despite the fact that people can work from home. This place is ideal for high school graduates to be hired until they find a better job some place else.

Explore other reviews about Provalus

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Provalus is a great company to work for overall. Leadership enters communities and are thinking about employees through the entire process of establishing new locations. I started in Brewton when there were only 70 employees and got the privilege to watch this specific location grow to over 300 employees but the company as a whole grow from 3 locations to 7 across the US. Having a peak into leadership helped bridge relationships with employees and truly understand that their employees are on their minds first. No employee is thought of differently than the other. The effort that goes into constantly trying to improve PTO/Benefits/ and ensuring employees felt seen and heard is admirable because that can get lost in companies that are growing at the rate Provalus is. This company cannot be compared to your average entry level job- your managers and leaders are constantly trying to find the next best thing and advancement opportunities for all employees in every meeting with clients. While it can feel slow to have promotion opportunity- it’s there. I valued that anytime promotion opportunities came up rather that was on the technical/customer experience/corporate side- leadership always looked within the company before posting a job to the public. The company events/give back days/potlucks/company “fun” competitions kept employee engagement and “togetherness” at a high which made work feel more exciting and there always was something to look forward to. If you come to work, do your job and do it well, ask for help (because it’s always there rather that be a trainer/team lead/delivery manager/etc.) you will have advancement opportunity. Nothing great comes from the snap of a finger but staying consistent in good work and persistent with communication with your leaders can get you far with this company.

Cons

Every job will come with hardships- the pros outweigh the cons especially if you are looking to get your foot in the door with IT and gain experience/have career advancement opportunities.

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly people amazing coworkers

Cons

Stressful work and not so great pay

See reviews by: Helpful|Rating|Date|All