A certain department in the business office... - Anonymous employee Providence Employee Review

I've worked in the clinics and business office. Working in a family clinic is like the fast food work for healthcare. Although, that could be a result of more people having health insurance since the ACA went into effect. Business office though, will make you feel like a cog in a machine--more pressure and no appreciation is definitely not conducive to one's work. More pressure to meet ridiculously high numbers, constant talk of productivity but refusal to make work better so that employees can work more effectively. They also refused to mention what would happen to the department if all the employees don't meet a certain quota--this isn't sales. Hmm let's see, what else... low employee morale, (I wonder why?), absolutely no autonomy (music/headphones was taken away, despite it not being company policy). Constant micromanaging was apparent in my office, and this has been proven time and time again that it does not work well in offices across America. It was a great gig but the second management changed, I left and turnover increased...coincidence? I believe the company has gotten so big, that it has lost its vision and big picture. Multi-million dollar nonprofit, yet it can't seem to give decent wage increases--raises are nothing compared to OHSU and Kaiser.