Unsustainable workload. Good Employees pick up the slack. - Patient Access Representative - DME Providence Employee Review

3.0
Jan 7, 2016
Recommend
CEO approval
Business Outlook

Pros

In this position, I met a lot of great people that I still keep in touch with outside of work. The overwhelming workload usually meant that the workdays went by quickly. Providing assistance to the occasional patient that was grateful and thankful of the work you had performed on their behalf brought meaning and significance to the job.

Cons

The workload was unsustainable. During times when you would expect management to provide a helping hand, they were often nowhere to be found. Both of these factors led to a high rate of turnover and considerable feelings of animosity from the staff.

Explore other reviews about Providence

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Providence is a secure job.

Cons

None of I can think of.

4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

(This is for Providence St Vincent Medical Center in PDX) - staffing ratios - break nurses - ONA union - coworkers on my unit are very helpful and kind (can’t speak for every unit though)

Cons

- upper management hates the nursing union - we are short on many supplies on weekend night shifts - crappy insurance - my unit’s manager is almost never there, they’re always on vacation or working remote. This makes our manager very out of touch with the unit’s needs

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