Work from home but overwhelming workload and pressure - Disability Claims Manager Prudential Employee Review

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pro is that this role is generally work from home.

Cons

Employees are extremely overworked and tasked with an incredibly difficult amount of work. Not enough time is given to be able to properly evaluate a claim and have the proper conversations with clients. Management is constantly on your back about meeting metrics that are arbitrary, because the case loads are too high.

Explore other reviews about Prudential

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

best companyy to work for

Cons

a lot of restructuring in organization

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid benefits package, manageable workload. Can be a comfortable landing spot if you're able to tune out the outdated processes and legacy mindset.

Cons

The company undergoes frequent restructuring, and technical leadership often lacks the depth needed to guide modern engineering decisions. The culture can feel rooted in an older, more traditional mindset, and promising initiatives frequently get stuck in POC hell rather than reaching production. Career progression is also very manager-dependent; the wrong reporting relationship can significantly stall your growth. Overall technical bar is low — if you're trying to sharpen your skills, this environment may hold you back rather than push you forward.

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