NOT WHAT THEY PROMISED - Medicare Sales Agent Prudential Employee Review

1.0
Oct 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, pays for licensing, provides laptop, and people are nice virtually on your team.

Cons

This company isn’t legitimate in what they promise, they mislead the employees and the customers. Shoppers think they’re calling for food benefits, or free cash, not a Medicare plan. You’re dealing with the poorest and most vulnerable people. I call this place elder abuse because the seniors are abusing me on the phone. Most of these people are NOT looking for Medicare plans, they’re looking for food flex card benefits or cash. The inbound calls have limits, half the people hang up or just rude. Then there’s a new 48 hour rule where the shopper has to call you right back or you have to wait 48 hours to call them. It’s the most micromanaged, and scam like sakes job I ever had. They are a rip off for all the work you have to do. If you need something, take it until you can find something else but it’s a fake place as far as the opportunity they promised.

Explore other reviews about Prudential

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

best companyy to work for

Cons

a lot of restructuring in organization

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid benefits package, manageable workload. Can be a comfortable landing spot if you're able to tune out the outdated processes and legacy mindset.

Cons

The company undergoes frequent restructuring, and technical leadership often lacks the depth needed to guide modern engineering decisions. The culture can feel rooted in an older, more traditional mindset, and promising initiatives frequently get stuck in POC hell rather than reaching production. Career progression is also very manager-dependent; the wrong reporting relationship can significantly stall your growth. Overall technical bar is low — if you're trying to sharpen your skills, this environment may hold you back rather than push you forward.

See reviews by: Helpful|Rating|Date|All