Worst job I've ever had - Medicare Sales Agent Prudential Employee Review

1.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote job. Good amount of PTO that you can never take. Almost impossible to get fired from.

Cons

This is the most unethical company I've ever worked for. I felt like I was working in a scam call center. They advertise free grocery cards and social security stimulus checks to get seniors to call in and when they say that's what they are looking for, we were supposed to tell them "sure, I can help you with that ", when there really is no such thing. When I would try to tell my manager that i didn't sell someone a plan because they were already in a five star plan, I was told that it wasn't up to me to decide what's best for them and to just give them a plan. Um, what? Isn't an insurance agent the expert and should know what's best for the customer? I hardly sold anything because I would tell the customers the truth. This, of course, put me in the lowest tier so my commission percentage was 0%. Basically anything I sold for that month would be for free. I quit without even having another job lined up, I hated this place that much.

Explore other reviews about Prudential

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

best companyy to work for

Cons

a lot of restructuring in organization

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid benefits package, manageable workload. Can be a comfortable landing spot if you're able to tune out the outdated processes and legacy mindset.

Cons

The company undergoes frequent restructuring, and technical leadership often lacks the depth needed to guide modern engineering decisions. The culture can feel rooted in an older, more traditional mindset, and promising initiatives frequently get stuck in POC hell rather than reaching production. Career progression is also very manager-dependent; the wrong reporting relationship can significantly stall your growth. Overall technical bar is low — if you're trying to sharpen your skills, this environment may hold you back rather than push you forward.

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