Not the place for anyone with morals - Medicare Sales Agent Prudential Employee Review

1.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

PTO and sick time availability

Cons

First and foremost, the company and managers lack emotional intelligence, morals, and values. They care nothing about their employees as long as they are getting their profit. Commission structure is absolutely ridiculous and nothing like what you are taught in training. They mislead beneficiaries into believing they will receive free dental, loads of grocery benefits, and stimulus checks and they want the agents to lie and say “I can definitely help you with that.” As far as commission, they have crappy leads sent to agents of people that don’t even have Medicare to begin with or have no clue who they are on the phone with. EVERY CALL including calls with unqualified individuals counts towards your conversion rate. You may have 20 calls throughout your shift and I guarantee you, at least 13 of them will be people that have no interest in a Medicare plan. You have to have no morals or values to work for this company and prey on beneficiaries in order to receive a decent amount in commission. This was my first year working in insurance sales and I will never do it again. This company absolutely ruined this experience for me.

Explore other reviews about Prudential

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

best companyy to work for

Cons

a lot of restructuring in organization

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid benefits package, manageable workload. Can be a comfortable landing spot if you're able to tune out the outdated processes and legacy mindset.

Cons

The company undergoes frequent restructuring, and technical leadership often lacks the depth needed to guide modern engineering decisions. The culture can feel rooted in an older, more traditional mindset, and promising initiatives frequently get stuck in POC hell rather than reaching production. Career progression is also very manager-dependent; the wrong reporting relationship can significantly stall your growth. Overall technical bar is low — if you're trying to sharpen your skills, this environment may hold you back rather than push you forward.

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