Bait & Switch - Remote Medicare Sales Representative Prudential Employee Review

2.0
Dec 13, 2023
Recommend
CEO approval
Business Outlook

Pros

I had high hopes for this company. Easy interviewing.

Cons

They did mass hiring to vamp up for AEP. They lied about how busy you would be. How much money you would make from October 15th to December 7th. We sold existing clients before the AEP and were not even told before we couldn't that we were not allowed to "sell or upgrade" our same clients. We sometimes spent an hour or longer getting to know our beneficiaries and telling them we will be their agent for life. Not true, we were told to just NOT call our clients back and avoid our voicemails if we needed to. Later I found out, that Assurance IQ doesn't make money off of renewals or very little. This is why! 300 of us got an email and got fired with no warning. We were required to work OT and on weekends with blackout from Oct. to Dec. waiting on calls sometimes. This company will not make it in the long run with all the lies. Don't get me started about the micro-managing. A physical team watching your every move. should you be 1 minute late from break or lunch you will get warned, People are human and will be late or have to use bathroom break more than allowed at times.

Explore other reviews about Prudential

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

best companyy to work for

Cons

a lot of restructuring in organization

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid benefits package, manageable workload. Can be a comfortable landing spot if you're able to tune out the outdated processes and legacy mindset.

Cons

The company undergoes frequent restructuring, and technical leadership often lacks the depth needed to guide modern engineering decisions. The culture can feel rooted in an older, more traditional mindset, and promising initiatives frequently get stuck in POC hell rather than reaching production. Career progression is also very manager-dependent; the wrong reporting relationship can significantly stall your growth. Overall technical bar is low — if you're trying to sharpen your skills, this environment may hold you back rather than push you forward.

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