Not what it seemed - Licensed Insurance Agent Prudential Employee Review

1.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Working from home. Given the opportunity , I was able to conduct a thorough needs analysis for Medicare beneficiaries and I was able to provide a broad range of options rather than just one specific company,

Cons

Assurance is not transparent, commission structure is constantly changing. During training we were told we made the best decision etc. once out of nesting if you did not sell most of your calls and continue with a high conversion, the quality of the leads they would send decreased majorly. Most poor Medicare beneficiaries were shown ads that Biden was giving stimulus or free groceries for those with Medicare. Which is not false, where some plans offer rebates for part b and some do have a grocery benefit, but these seniors are not aware they are calling about their insurance policy. Also got calls for those without Medicare or under 65 and that would also count towards our conversion, as well as hang ups ( which happened a lot)

Explore other reviews about Prudential

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, many great coworkers and leaders, competitive pay, great benefits

Cons

A lot of organizational changes and shifts in work prioritization which creates confusion

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid benefits package, manageable workload. Can be a comfortable landing spot if you're able to tune out the outdated processes and legacy mindset.

Cons

The company undergoes frequent restructuring, and technical leadership often lacks the depth needed to guide modern engineering decisions. The culture can feel rooted in an older, more traditional mindset, and promising initiatives frequently get stuck in POC hell rather than reaching production. Career progression is also very manager-dependent; the wrong reporting relationship can significantly stall your growth. Overall technical bar is low — if you're trying to sharpen your skills, this environment may hold you back rather than push you forward.

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