Relief manager. Ocala, Fl - Relief Manager Public Storage Employee Review

3.0
May 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Working alone. Half down time and half busy. Meet lots of new people. Mainly janitorial work. Great job for returning to retail sales. Offers benefits. Builds management experience. Simple cash, checks, and credit card payments.

Cons

Forced to sell locks and insurance (company makes employees tell customers insurance is a requirement when it really isn't) Employees are liable to have to explain to district manager why they haven't sold locks, insurance or merchandise. Job is highly based on retail experience. Set scripts to follow and if not learned fluently termination is decided. District managers hardly ever reply to property managers wants and needs for property's issues. Relief and property managers have very low power as far as issues and complaints. Company is very cheap and does not like to spend to fix necessary things around the property. (Roof leaks, gutters, door hasps, lights). Human resource department is very slow and inaccurate when returning paperwork. Depending on district manager, schedules are set and not alternated. (Some managers work every Sat and Sun away from their families; not able to call off because of low staffing). Depending on district manager: can be stuck working extremely busy days with no help. (Lines out of door).

Explore other reviews about Public Storage

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The people, they literally make the job 10x better The opportunity Skills to learn how to run and operate buildings alone You also get your steps in! Clean environment Benefits

Cons

Low pay As any company, problematic customers The weather (occasionally) There’s a lot of walking if you can’t handle it

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I'm genuinely grateful to be part of the Public Storage family. From the very beginning, I've felt supported, encouraged, and welcomed by everyone I've had the opportunity to work with. A special thank you to Javon, our District Manager, whose leadership, professionalism, and genuine care for the team have made a lasting impression on me. His positive attitude and commitment to helping others succeed create an environment where people want to do their best. I'd also like to recognize Akia, my trainer, for being so patient, knowledgeable, and encouraging. She has made my onboarding experience enjoyable and has given me the confidence to grow in my role every day. I'm also thankful for Jimmy, Bree, Tabitha, Kevin, and every other Public Storage team member I've worked alongside. Each person has been welcoming, supportive, and willing to share their knowledge. Working with such an amazing group of people has shown me what a strong team culture looks like, and I know I'll have the opportunity to meet and learn from many more incredible coworkers as my journey continues. What excites me most is knowing that I've found a company where I can build a long-term career. It's rare to find a workplace that values its people while also providing opportunities to grow, and I truly believe Public Storage is a place where I can continue to learn, contribute, and eventually retire after a fulfilling career. Thank you again for making me feel like part of the team. I'm proud to be here, and I'm excited for everything the future holds with Public Storage.

Cons

Love it here none that I can think of.

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