The other shoe dropped - Reservation Sales Agent Public Storage Employee Review

1.0
Jul 26, 2016
Recommend
CEO approval
Business Outlook

Pros

People seem to really get along with each other. There is free food from time to time.

Cons

It's a sales job where non-sales calls work hurt your numbers. You also have to compete with the website (which has lower prices), so you have to compete with the company itself for sales. The bonus structure constantly changes. Working holidays is mandatory, if you are scheduled for it, and there is no overtime or holiday pay. Either people have been there for a few months or almost 10 years, there doesn't seem to be an in-between, and it seems every day someone is quitting.

Explore other reviews about Public Storage

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Absolutely LOVE LOVE LOVE this company! Great atmosphere, amazing support and teamwork! DM 0325 Krisitina is phenomenal when it comes to her role, support and associate encouragement. No micromanagement, and you are fully handed all the tools you need to be successful in this company. Pay is fair and hours very reasonable. Job duties are simple and the company stands firmly behind true customer service!

Cons

NONE...we all prove daily here together as a team!

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I'm genuinely grateful to be part of the Public Storage family. From the very beginning, I've felt supported, encouraged, and welcomed by everyone I've had the opportunity to work with. A special thank you to Javon, our District Manager, whose leadership, professionalism, and genuine care for the team have made a lasting impression on me. His positive attitude and commitment to helping others succeed create an environment where people want to do their best. I'd also like to recognize Akia, my trainer, for being so patient, knowledgeable, and encouraging. She has made my onboarding experience enjoyable and has given me the confidence to grow in my role every day. I'm also thankful for Jimmy, Bree, Tabitha, Kevin, and every other Public Storage team member I've worked alongside. Each person has been welcoming, supportive, and willing to share their knowledge. Working with such an amazing group of people has shown me what a strong team culture looks like, and I know I'll have the opportunity to meet and learn from many more incredible coworkers as my journey continues. What excites me most is knowing that I've found a company where I can build a long-term career. It's rare to find a workplace that values its people while also providing opportunities to grow, and I truly believe Public Storage is a place where I can continue to learn, contribute, and eventually retire after a fulfilling career. Thank you again for making me feel like part of the team. I'm proud to be here, and I'm excited for everything the future holds with Public Storage.

Cons

Love it here none that I can think of.

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