Pros
There are none. The positive reviews are probably posted by the corporate office to offset the truth.....they don't value tenure, don't care about the field employees at all.....and we're the ones driving the success of the company! I've been around a long time and have seen a lot. Any incentives are gone, short staffing , horrible pay, now we pay for medical. They pay more for KTPs to press the button to watch videos while they pay less to the rest of the field employees that actually train them! And the DMs get paid more to read trend reports that tell them what we need to do to improve THEIR bonuses, then cry about having to DEAL WITH customers. Really?! They are paid 3x more than what a field employee makes!
Cons
Everything. I've watch this company go from caring to oblivious and as long as the rent keeps coming in, they dont care who is on the frontline.