Pros
Pay was decent.... health benefits were good... At time of interview, they made it sound really good as far as sick time; vacation time; etc...
Cons
Personal Growth.... there is none !!! For the most part, this company does NOT promote from within.... there are no raises AT ALL no matter how long you have been there. They continue to set you up for failure.... there is no winning at this place.... you leave every single day feeling beat up and a failure. They have no values... there is no work/life balance here. You get 2 paid holidays a year.... those would be Thanksgiving and Christmas. The call center is closed. The ONLY holiday you receive time and a half for is New Years Day.... all the rest if you are scheduled you work for straight time. They will change your schedule on you, most of the time without notice. They don't care if you have previous plans or day care issues.... you better be in that chair taking their calls no matter what.