Utter and sheer dissapointment - Property Manager Public Storage Employee Review

Where do I begin. I have been around this company for many years. Starting out, it was a great place to work. This company, about 6 years ago or so, truly cared for its employees and customers. The rapid decline began about 3 years ago or so. Here is what is wrong with this company. Your Regional Managers are DESTROYING this company. They FORCE property managers and relief managers to break company policy constantly. I do not think corporate has any idea what is going on, and if they do.. shut it down... just shut it down and hire robots before you continue to employ actual humans who can see straight through the BS we are shoved every single day. We are told to DO GOOGLE MAPS reviews IN OFFICE and type it on the customers phone. That is not only against google policy, but against policy for the company as well. We are forced TO PACKAGE lock insurance and merch merch merch... DM's are ADVISING PM's TO ADD IN MERCH WITHOUT CUSTOMER EVEN KNOWING!!! Do you know why corporate? Well to tell you, it is THEIR BONUS. They will do things the wrong way, break company policy LEFT AND RIGHT, and they take it out on us. We are ALL scared to say anything. And that is just scratching the surface. They wont fix anything, because their maintenance is a BONUS metric. We are told to TELL CUSTOMERS to bring flashlights to their units because the lighting is not a priority. I can go on and on and on.. .but IM telling you this is TERRIBLE.... You have many LONG TERM employees who are jetting because they are being treated terribly. All it is about is regional manager and DM bonus, they DO NOT CARE About pm's or reliefs.... Anyone who refers to the rules set by corporate is told that those are just guidelines and that they can do what they want. Let that sink in....