Pros
Able to work alone and at your own pace. Dedicated workers with tenure can sometimes secure free housing through public storage (depends on the exact PS location if its available though). Full benefits. Easy to get into a rhythm/routine each day. Being in charge of an entire property can be rewarding. The company has a nice training program.
Cons
- You are expected to hard sell certain items, with at least a 90% success rate. - The company prioritizes new customers over old ones which lead to awkward situations where a customer has a valid complaint and you just kind of need to placate them till they go away out of frustration, (not exactly something you will take pride in). - Certain selling techniques are not the most honest... there is an optional item that PS wants you to sell but they don't want the customer to know that it's optional, so you are trained to tell them certain details as you are closing the storage unit door so they don't hear it. Again not something that you will take pride in. - As a property manager, you will repeatedly find yourself in situations that make you wonder why you aren't paid more. - Depending on the property you oversee, and your relief managers it can feel overwhelming at times. - In my opinion, you are not paid enough for the sheer breadth of work that you have to stay on top of.