Former property manager 2.5 years - Property Manager Public Storage Employee Review

1.0
Oct 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Really nothing.. Other than set working hours. If you like to work independently that could be considered a plus. This was the worst job I have ever had.

Cons

This was one of the WORST jobs I have ever had. As a field employee you are expected to lie to customers, if you don't you will be reprimanded and told you are not doing your job. I worked in Kansas City area.. We had a thief working for us and entire deposits would come up missing.. NOTHING was done.. 99% of the time my boss wouldn't even call the police or report it. You are paid crap to deal with horrible customers who don't pay for months the scream and threaten you because they are going to auction . The security cameras don't work and even though the company makes billions and basically pays one person minimum wage to handle the entire 500+ unit property they refuse to spend the small amount it would take to better protect customers AND employees.. I was robbed at gunpoint and they still would not fix cameras... I once had 100+ units broken into on the same night, that got the higher ups attention ( for a few hours) then I was left alone to personally contact by phone 100 people then deal with them coming in and screaming at me one by one. You can only take so much when your company does NOTHING to help you in these situations.. After the break in (walls were damaged) I had customers coming in weeks later PISSED because their were holes in the walls still! (Hadn't been fixed in weeks) but they were still expected to pay on time with a unit that was unsecured. This is a horrible company, it really is. Save yourself the trouble. You will deal with hateful customers on a regular basis. The first day I started out of training I was slapped in the face by a woman who had her lock cut by my supervisor. This job is NOT WORTH IT! They force you to lie and clearly don't care about employees I mean hell! They don't even care about the customers. Also don't be fooled.. If you take an apartment you will regret it. Aside from people knocking on your door at all times of the night most apartments have mold and damage and they are never fixed. I personally have two friends who moved out because the mold was so bad it made her sick. She took pictures and submitted to DM... Nothing ever happens because they refuse to spend any money on anything.

Explore other reviews about Public Storage

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, enjoyed working there, district manager was understanding and fair.

Cons

Pay is the only thing coming to mind

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

Cons

Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

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