Robotic daily routine,no flexibility for days off,high expectations of performance even if calls are out of your control - Sales Agent Public Storage Employee Review

2.0
Apr 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent pay but if you don't like strict structure, then do something else.

Cons

I worked there many years so my schedule was 7am-3pm so my calls were good. If you're new, your hours are late and the calls are not good. Very hard to get a good schedule and to get time off. Very difficult to get promoted. In order to bonus, you must take time off work because taking less calls will get you to the bonus level. Sounds weird but the less you're on the phone, your bonus chances increase. But now you must work less meaning you get paid less all in the hopes of getting a bonus which is still not guaranteed. Your schedule is lottery so no days and times are guaranteed.

Explore other reviews about Public Storage

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

This was a great place to work

Cons

Some days can be long

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

Cons

Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

See reviews by: Helpful|Rating|Date|All