Fight for Pay - Customer Service Publix Employee Review

3.0
Feb 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits if you get in on them when you first start such as stock

Cons

I had to fight every time for a raise after working there for over 7 years and performing quality customer service. The managers thought a coworker was funny and liked him and always give him a raise of at least 50c to a dollar but he was a terrible worker and slacked off. They hired people AFTER I worked there for at least 4 years at a higher pay rate who also sucked at customer service. I felt very unimportant and shouldn't have to fight for a raise more than 15 cents when I was doing my job completely and enthusiastically. Definitely lowered my moral and eventually quit because of the constant fight for better pay.

Explore other reviews about Publix

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours. Good management

Cons

Hours cut at a moment's notice.

4.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good compensation including not just standard pay, but also end of year bonus 80 hours for hourly associates, 8% of your annual earnings granted to you in free company stock thru which quarterly dividends are paid, ok 401k, and gift card and other associate coupons. Good stability and growth. Good company culture.

Cons

Can be slow and resistant to change. Uses some antiquated systems and software that should have been replaced years ago. Does some things that don't make sense. Some managers can be good, while others not very good. Although these cons may be true for a lot of companies. All roads eventually lead to Lakeland where they are headquartered. Geography can be a big one if you are not a Florida native. If you don't want to live in Florida for some legitimate reasons, there can be limited job options in other states, especially if you aren't interested in retail or warehouse jobs. Standard retail negatives about not having a lot of holidays off.

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