Not as bad as fast food - Front Service Clerk and Cashier Publix Employee Review

3.0
Jul 22, 2022
Recommend
CEO approval
Business Outlook

Pros

- You'll get paid at slightly above minimum wage - Very flexible with hours - Employees are nice - Stock vests if you stay for 3+ years - Good benefits for retail - Tuition reimbursement

Cons

- Inconsistent scheduling - Rigid pay structure - Hard to move up without friends in management - "Dead-end" retail job work - Pay raises are every year, usually doesn't cover cost of inflation - Publix does not like paying OT Publix was a very mixed bag for me. The employees obviously feel like they need the "Customer Service attitude" when on the floor but seem like genuinely good people when they can take the mask off. The customers could be really hit or miss since the culture Publix cultivates usually results in those who feel very entitled. I joined as COVID was about 6 months in, and at the time we had raises that would happen biannually. This got changed to annual raises which still didn't cover the cost of living. I was consistently getting my pay "bumped" by 25-50 cents with the minimum floor getting raised 3 months later. Scheduling for hours usually made it so you wouldn't be consistently hitting 40 hour weeks. Time off would cause your hours to get slashed to 20 or less for the following weeks. As Publix always has people calling out from the department, you often get called in if you are part-time, and they know that you will say yes most of the time. This leads to an abusive cycle where you could end up working 9+ days in a row covering other shifts.

Explore other reviews about Publix

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment to work as a steppingstone in career path

Cons

no cons I can think of at the moment

4.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good compensation including not just standard pay, but also end of year bonus 80 hours for hourly associates, 8% of your annual earnings granted to you in free company stock thru which quarterly dividends are paid, ok 401k, and gift card and other associate coupons. Good stability and growth. Good company culture.

Cons

Can be slow and resistant to change. Uses some antiquated systems and software that should have been replaced years ago. Does some things that don't make sense. Some managers can be good, while others not very good. Although these cons may be true for a lot of companies. All roads eventually lead to Lakeland where they are headquartered. Geography can be a big one if you are not a Florida native. If you don't want to live in Florida for some legitimate reasons, there can be limited job options in other states, especially if you aren't interested in retail or warehouse jobs. Standard retail negatives about not having a lot of holidays off.

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