Awful - Customer Service Publix Employee Review

2.0
Nov 9, 2023
Recommend
CEO approval
Business Outlook

Pros

If your part time you can literally work 1 day a month if you wanted to and you can select any day/time you want to work. Stock plan is nice and the stock dividends do add up over time with your tenure. Some store managers are great and make it tolerable.

Cons

This place is a cult. Most mangers are divorced and miserable working 60 + hours a week and the pay is awful for the amount of work that’s required of you. If you have a bad store manager every day just feels like shoveling water out of a sinking boat. Because they pay thier employees so poorly most your coworkers are careless and lazy slobs. So you inevitably will end up carrying your department and getting 0 help or remorse from the others in fact they will rub salt in the wound and probably work against you. Also a solid 30% of your coworkers are either under 18 and don’t give a crap about anything or they disabled so good luck working with them let alone when you get promoted and 3-5 baggers have Down syndrome and get lost outside with the shopping carts. I was the best at my job in my district by far and worked with easily 5-6 different stores whilst helping them open close or reset. There’s some great people who work there but they are also miserable and there’s no need for it when the ceo is collecting a bonus worth a few million dollars.

Explore other reviews about Publix

4.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good compensation including not just standard pay, but also end of year bonus 80 hours for hourly associates, 8% of your annual earnings granted to you in free company stock thru which quarterly dividends are paid, ok 401k, and gift card and other associate coupons. Good stability and growth. Good company culture.

Cons

Can be slow and resistant to change. Uses some antiquated systems and software that should have been replaced years ago. Does some things that don't make sense. Some managers can be good, while others not very good. Although these cons may be true for a lot of companies. All roads eventually lead to Lakeland where they are headquartered. Geography can be a big one if you are not a Florida native. If you don't want to live in Florida for some legitimate reasons, there can be limited job options in other states, especially if you aren't interested in retail or warehouse jobs. Standard retail negatives about not having a lot of holidays off.

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