Working here is a daily exercise in frustration. - Anonymous employee Pyramid Healthcare Employee Review

2.0
May 28, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It feels good to make a difference in peoples' lives. Most staff are there for the right reasons. Health insurance (medical, dental, and vision) is available for full-time staff at reasonable rates.

Cons

All departments that work the closest to the clients (techs, counselors, nurses, housekeeping, etc.) are understaffed and overworked. Most departments are underpaid. The last two years we went without raises, although we were given a Christmas bonus this year. Employee satisfaction surveys clearly show low morale year after year - so much so that they have to provide incentives for employees to simply complete the survey in the first place. Accountability is poor; expect to do more work because an employee refuses to do parts of his/her job without fear of repercussion. Also expect administrative staff to make changes that greatly affect how you do your job without involving you in the decision-making process. Then expect those same administrative staff to wonder why employees feel their opinions don't matter.

Explore other reviews about Pyramid Healthcare

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Pyramid has been a great place to grow professionally. They genuinely support employees who want to further their education and develop their careers. It's an excellent place to gain hands-on experience in the behavioral health field, and there are real opportunities for advancement if you're willing to put in the work. Leadership is approachable, supportive, and willing to teach, making it a great environment for learning and professional growth.

Cons

The work can be fast-paced and stressful at times, but that's part of working in behavioral healthcare. Seeing clients make progress and knowing you're helping improve their quality of life makes it worthwhile

3.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, meaningful job, clients can make the job rewarding, ability to be creative, ability to move up the ladder

Cons

Unrealistic documentation expectations due to constantly changing insurance demands, always short staffed, pay is not great, while promotions are available the pay doesn’t compensate the additional workload, for-profit companies tend to prioritize profit over client care, always having to make excuses for why client care is lacking and ridiculous client rules are enforced, they have great ideas but lack follow-through

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