Pros
- People are great with the expectation of a few - Benefits are solid - Working fully remote has been great (though this should be a standard in general)
Cons
- Depending on what team you are apart of it really changes your view of the company - Work life balance drastically varies. Personally once 5 rolls around I'm off. Though I've seen Implementation Engineers working until 10 or 11 pm to make their client happy. - Management doesn't listen when you tell them about issues or if they do they don't try to fix them. - Management has no clear direction on where they are going or they don't communicate this to their workers. - If you attempt to fix issues yourself management will take credit for even if it was you original idea and you did the work yourself without guidance from your manager. - At the same time no one in management teams wants to take reasonability for any issues or problems and will let them fester to the point of employees quitting. - Certain teams have a higher turn over rate then retention rate. - Working between different teams is almost impossible. Not my job syndrome is a real issue internally. Even one of our clients saw this and told us about it in an all hands meeting (or some kind of client facing meeting). - Some managers have zero clue about the product they are supporting or even the right course of action to take. This causes these responsibilities to fall onto other team members. - Documentation on certain teams is almost zero and that makes learning the software even harder. - There is no training. The "training" is just job shadowing which doesn't even come close to covering enough. - Communication is a real issue. You have consistently bug people to get updates because normally they won't give them. - Job descriptions are lies or they don't seem to know what they are hiring for. - HR isn't your friend and will bully you into things you don't want to do then turn around and say that you have a choice. - Position I am in there isn't any type of career path. - A lot of jobs are going to India to save money. - Will buy a stadium, but will not invest into decent salary increases for us.