They try to replace living benefits with 'culture' - Customer Support Q2 Software Employee Review

2.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Free food sometimes and free swag

Cons

-Terrible health insurance - Clique like mentality from management and people who have been there for a long time - They portray that there is a lot of opportunity to move up however there is very little - If free drinks or food are provided you are expected to stay later and work - The technology is extremely outdated and there is very little effort to fix bugs or keep up - Each department is very siloed and there is little to no collaboration between dev and any other department - There are certain developers who have been there for a long time and are considered 'untouchable' yet they are the ones who made the most mistakes - Management is very numbers based with how the distribute bonuses - Anyone who came in during my time who was competent at the job did not make it a year before moving on. - They only pay out 50% of PTO

Explore other reviews about Q2 Software

5.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people here are amazing. Q2 has been an incredible place to work. From day one, I felt welcomed by a team that genuinely cares about helping one another succeed. The culture is collaborative, supportive, and centered around doing what’s right for both employees and customers. Leadership communicates a clear vision, and there’s a strong sense of purpose in helping financial institutions better serve their communities. The company also provides excellent opportunities for learning and professional growth. Hard work is recognized, managers are invested in employee development, and there’s an emphasis on maintaining a healthy work-life balance. The benefits are competitive, and Q2 continues to invest in its people and technology. Overall, it’s a company where you can build a meaningful career while working with genuinely great people.

Cons

None right now to mention.

5.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love working at Q2. My personal experience has been very positive. I've had the privilege of being on multiple teams in various departments during my time here and I have had excellent experiences with my managers, leadership, and coworkers.

Cons

The return to office policy is very rigid. I would like to see them adopt a "commute time" policy rather than miles. 50 miles is not equal drive time in Austin vs somewhere like Nebraska. We've lost many excellent coworkers due to this policy. All that institutional knowledge, right out the door in favor of sticking to company policy.

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