Pros
The pros have been rapidly disappearing over the last few years. Compensation is close to market rate and some great people still work there. Work/life balance has been very reasonable in the past, however the workload is increasing by the day as people are laid off yet the expectations remain the same.
Cons
The biggest con is that the identity of Q2 is no longer about serving communities or even the community it belongs to. They have been laying off domestic employees seemingly every quarter - it is no longer an Austin company. Executives consistently tell employees that they are valued and that their job is safe, but actions speak louder than words. As one team spins up in India, another is let go in the US while the executives are granted fortunes in stock. The work is often dictated by the unreasonable requests of the highest bidder resulting in projects that span the course of years and extreme amounts of unplanned, self-inflicted emergencies. Huge amounts of domain expertise has been lost due to the layoffs and attrition. Culture at Q2 is a toxic word and is focused on fear. 'Keep grinding or your name will be next on the list'. The amount of nanny software they put on your machine would put Big Brother to shame. I wouldn't be surprised if they track every mouse click. And lastly, management. Q2 has more middle managers than any company I have worked for. There are managers who do nothing but manage other managers. This results in yearly re-orgs and constant micromanaging to hit nonsensical metrics.