There Are Better, And There Are Worse... - Anonymous employee QTS Employee Review

2.0
May 5, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What I love most about QTS is the teamwork dynamic. The colleagues I work with are helpful, smart, hardworking and eager to accomplish goals, assist or answer questions. QTS' HR team apparently does a decent job screening applicants because most of the encounters I have had, or have on a daily basis are with individuals who are pleasant, helpful and want to do their best for external and internal customers alike. QTS does cool things to reward everyone like an annual BBQ on site and a couple of luncheons. They also host, and pay for tix for a Saturday at an Atlanta park for employees and their families. Personally, this should be offered during the week so as not to infringe on one's personal time, but it is an optional event. Comp and benefits are in line with what's expected of a company of this size.

Cons

My biggest peeve is there is no teleworking policy on the books. Although collaboration is vital to the success of many an endeavor, these days this can be accomplished virtually. One would think with QTS being a technology -based company, that this would be known, or considered. Recently a major highway was set aflame causing it to be shut down, in a city that has the EIGHTH worst traffic in the WORLD. An e-mail was distributed acknowledging the tragedy but basically just suggested employees carpool or leave earlier. WHAT?! I was disappointed that not a word was mentioned giving managers authority to allow themselves and employees to make better arrangements. Over the fall and winter months, several employees were coughing, hacking, and sniffling around the office space. Wouldn't happen if there was a telecommuting policy. Some of their buildings have one egress/entry point, and no windows. It is easy to feel the cabin fever by weeks' end. Recently, additional office space was purchased by QTS. Personally, I would have happily saved the company some $$ by volunteering my cube space in exchange for working 100% remotely, or even for cube sharing. QTS loves volunteerism, and volunteering is a good thing. However, it's a bad thing, and unfair when one cannot be nominated for, or awarded for excellence if they have no volunteer hours logged. QTS provides opportunities to volunteer at events during the work day, and you are compensated for the time, but what about the work? You know, what you were truly hired for...? If you participate in a volunteering event, your work still must get done. For some, this makes for a long day. Many employees spend two or more hours a day commuting to and from work, who also have family obligations. Now add volunteerism to that...a bit much, in my opinion. However, I am glad, that volunteering on weekends is now included and considered. Bottom line though, is that volunteering is a personal choice and should not detract from one's excellence as a QTS employee.

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QTS Response
9y
Thank you for your detailed review. As a QTSer, you know we are powered by our people, and it's great to see that you are a part of our team dynamic. You also know a big part of our Core Values is support of faith, family and community. Therefore, encouraging volunteerism is a part of our culture that is not going to change. And to help QTSers live out this core value, we offer three paid days off to get out and make a difference in our communities. We do hope you'll take advantage of this paid benefit as we truly feel it renews your spirit. And while we don't have an official telecommuting policy, where appropriate, managers do have the ability to work with their team members to ensure the best possible working conditions for everyone involved. I encourage you to speak with your supervisor if your current situation is impacting your ability to be successful in your role. Lorraine Swicicki, VP, Support Operations

Explore other reviews about QTS

5.0
Jun 15, 2026
Recommend
CEO approval
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Pros

The company has continued to find new ways to increase retention. Have a great team and feel supported by management. Just added a new equity program along with already existing stock purchase program.

Cons

Limited amount of work from home days allocated per employee. No car bonus or reimbursement for tolls on commute to work.

avatar
QTS Response
1d
We appreciate the review! It's encouraging to hear you're excited about our new equity program, "Together We Grow." When QTS is successful, everyone is successful! QTS recognizes that work flexibility is important and employees are encouraged to utilize all 52 work-from-home days every year. This does not include days when the unexpected occurs, like picking up a sick child from school, running home to take care of an immediate need, falling ill, etc. Thank you for your feedback and contributions to QTS!
5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The company's benefits are generous and it shows they invest in their employees. The culture is very positive, with a very team-oriented goal, but with an ownership mindset.

Cons

Work life balance can be tough. The company growth is so rapid, there's a high volume of work.

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