Looks good on the surface but rotten below. Don't be fooled. - Maintenance Technician QTS Employee Review

1.0
Jul 22, 2017
Recommend
CEO approval
Business Outlook

Pros

I work with some good people that I have learned a lot from and had a few training opportunities. Most of the hourly workers will try to teach you if you put for the effort.

Cons

Trust nothing from anyone with the title manager in their job title. The will lie to you and against you. Don't be fooled by the powered by people stuff or how much family is important. They care only about the management team and those that will do anything to keep the management team happy. I feel like I have wasted years of my life at this company and I am working on leaving right now. Please don't make the same mistake. Most of the positive reviews on here come from the HR department and management trying to rise the companies scores on here because it looks bad when customers and potential employees look on here and see what's really going on at qts. I also like how they are having all these high level people responding to the reviews on here when they mostly have no idea what really goes on doing the day to day operations. I don't think the want to know is the bad part. They just keep listening to the lies they are fed. I can't wait to see what kind of blanketed company response this review will get.

avatar
QTS Response
8y
QTS absolutely is powered by our people and we consider our employees a part of our family. But like any family, there will always be those who choose to look for the negative and refuse to take responsibility for improving their own situation. All of our best ideas come from our people, whether that is management or those 'behind the scenes." If you participated in the Big Idea Challenge, you should know this to be true. We had 90 QTSers step up and share some great and creative ideas ... and nearly half of those ideas are now being considered for implementation of some sort. And we choose to have our leaders respond to Glassdoor reviews because we take them seriously. I hope you are able to either take action to resolve your current situation, or find a better fit for yourself. Kevin Snead, Site Director - Richmond, VA

Explore other reviews about QTS

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The company's benefits are generous and it shows they invest in their employees. The culture is very positive, with a very team-oriented goal, but with an ownership mindset.

Cons

Work life balance can be tough. The company growth is so rapid, there's a high volume of work.

5.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Servant Leadership - Folks will lean in to help you resolve issues. Fluid workflow - There are opportunities to work with other workgroups when you have spare capacity to grow your knowledge/experience into other areas. Rampant Growth - Industry as a whole is expanding very fast. Giving new opportunities for movement Environmental stewards - Leader in sustainable data centers with closed loop cooling. Community driven - Constantly have volunteer opportunities available and actively looking for more Teamwork - From at work, to at home; Your coworkers, managers, and executives actually care about you. They want to know who you are and are genuine in their interactions. CEO's will actively strive to learn your name... so it still has the small company vibe, but it is getting bigger fast.

Cons

Growing pains - Rapid growth and expansion have left some policies in need of polishing/creating. With the rapid growth there is upward mobility that leaves production vacuums behind. Good/Bad - the expansion doesn't appear to be slowing down anytime soon.

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