No management presence - Data Center Engineer QTS Employee Review

1.0
Feb 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Available OT is the ONLY good thing! Guess that’s what happens when your understaffed

Cons

Not set schedule. Low pay. No room for advancement. For the short time I worked for QTS I barely saw my manager and when he did roll in around 10am or so he was heading home by 2-3pm. Working 9 hours with nothing to do got old. Whenever I would send my ‘manager’ an email for things to work on in the overnight hours i always got the ‘I’ll get you some things to work on’ but they never came. Each week he would send an email out to the team letting us know they he would set a schedule for us but that never came either. I would get a text Sunday night from him letting me know when my next shift was. Very unprofessional. Favoritism ran rampant throughout my office. We had a small team but only a couple of people would actually do any work. Some likes to sit back and act like ‘leaders’ by constantly sending out emails about things that didn’t get done or how they should be done. One teammate would actually go out of his way to help me with any questions I might have but the other 3 didn’t do anything but complain about everything. The new team lead?? That was a joke in itself. Another one that would rather send out emails and call people out rather then try and actual find a solution to an issue. I remember one night he showed up drunk after being out to try and explain to us how something should be done!! I was excited when I started working for QTS but once I saw how things were run in my office I was glad to be out of there!

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QTS Response
8y
I have been part of the QTS family here in New Jersey since they acquired Globix nearly 12 years ago and I can say I love being part of this family. In all my years here I have never witnessed the kind of behavior or lack of work you speak of. And I find it confusing that you write the 'Pros' as having opportunities for OT and you mention being understaffed, but then complain of not having anything to do. Those two things don't go together in my book. We are a family here in NJ. We have each other's backs. We help each other. We work hard to ensure the best possible service for our customers. Things aren't always perfect, but families rarely are. We wish you the best and hope you're able to find a better fit for yourself. Nitza Aviles Data Center Technician II, New Jersey, NJ

Explore other reviews about QTS

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has continued to find new ways to increase retention. Have a great team and feel supported by management. Just added a new equity program along with already existing stock purchase program.

Cons

Limited amount of work from home days allocated per employee. No car bonus or reimbursement for tolls on commute to work.

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QTS Response
19h
We appreciate the review! It's encouraging to hear you're excited about our new equity program, "Together We Grow." When QTS is successful, everyone is successful! QTS recognizes that work flexibility is important and employees are encouraged to utilize all 52 work-from-home days every year. This does not include days when the unexpected occurs, like picking up a sick child from school, running home to take care of an immediate need, falling ill, etc. Thank you for your feedback and contributions to QTS!
5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The company's benefits are generous and it shows they invest in their employees. The culture is very positive, with a very team-oriented goal, but with an ownership mindset.

Cons

Work life balance can be tough. The company growth is so rapid, there's a high volume of work.

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