Do the right thing cause it's the right thing to do. - Sales QTS Employee Review

5.0
Dec 29, 2018
Recommend
CEO approval
Business Outlook

Pros

I feel empowered to support my customers. I have a great operations team supporting me to help keep the promises I make. Any company can speak of customer service but the QTS team earns industry leading Net Promoter Scores when we pull together to support our customers in their time of need. (Turning up a new customer overnight, going off site to support them at a competitors colo because they can't trust to ask that ops team to perform the task at hand, providing compliance documentation at a moment's notice during an impromptu audit) these are just a few examples where the team shines.

Cons

Often described as the best kept secret by channel partners and customers. QTS need to better market our reach and capabilities to become more of a household name and develop brand recognition.

Explore other reviews about QTS

5.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Co-workers are genuinely kind, respectful and supportive - HR does an amazing job of screening for skills and talent as well as making sure there's a connection to the culture that has been established at QTS over the last two decades. • A true focus on giving back and supporting groups in our communities. • Trust in leadership + transparency in communications

Cons

• Like any company at the forefront of the digital revolution, there is constant change in the industry - change that can cause frequent shifts in plans + processes + needs

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QTS Response
2d
Thank you for sharing your QTS experience! It's those like you, and many other QTSers, who make our culture as special as it is. Servant leaders who live by our core values and put others first. As we develop, transparency will always be a forefront for our leaders. Let's grow together!
5.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Servant Leadership - Folks will lean in to help you resolve issues. Fluid workflow - There are opportunities to work with other workgroups when you have spare capacity to grow your knowledge/experience into other areas. Rampant Growth - Industry as a whole is expanding very fast. Giving new opportunities for movement Environmental stewards - Leader in sustainable data centers with closed loop cooling. Community driven - Constantly have volunteer opportunities available and actively looking for more Teamwork - From at work, to at home; Your coworkers, managers, and executives actually care about you. They want to know who you are and are genuine in their interactions. CEO's will actively strive to learn your name... so it still has the small company vibe, but it is getting bigger fast.

Cons

Growing pains - Rapid growth and expansion have left some policies in need of polishing/creating. With the rapid growth there is upward mobility that leaves production vacuums behind. Good/Bad - the expansion doesn't appear to be slowing down anytime soon.

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