Sales Driven - Customer Service Representative (CSR) QVC Group Employee Review

3.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

work from home , tools for assistant and questions no supervisors harassing you, supervisors availability is not bad, very independent working

Cons

sales driven in all departments that deals with customers, High turnover, old views on customer service, unrealistic time management of calls (want you to focus on customer needs but will be upset if you rush customers off phone). care more about customers than workers dignity. Bad customer behavior

Explore other reviews about QVC Group

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, great hours, great training

Cons

Expensive food in the cafeteria

4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits were amazing…more PTO than you can use.

Cons

Bad office vibes, not encouraging

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