CSR at QG - Customer Service Representative Quad Employee Review

4.0
Apr 7, 2010
Recommend
CEO approval
Business Outlook

Pros

A CSR at Quad/Graphics wears many hats liaising between the customer and all production departments relevant to completing the job.

Cons

There is a general lack of disclosure on the profitability of particular elements of jobs which lends to an overall lack of transparency.

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, family focused, long term employment

Cons

Magazines are a shrinking need for people

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and good team

Cons

The pay and the benefits

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