Many have No idea - Customer Service Representative Quad Employee Review

5.0
Jun 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Contrary to many reviews, with 30 years in the industry but just over one with Quad, it seems many have no idea how good this company is compared with a majority of the industry. My experience is that pay is equitable, benefits greatly exceed many others, opportunity is available, and vision for the future is bright. Adherence to the founder's ideals is what sets this environment apart. He set out to create a culture very different from the industry, and the values are common sense. The grass is certainly not greener outside the fence from my experiences in and around the industry.

Cons

I think there is a bit too much specialization of tasks and positions, because sometimes it requires too many people to do direct tasks that customers need fulfilled.

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, family focused, long term employment

Cons

Magazines are a shrinking need for people

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and good team

Cons

The pay and the benefits

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