The Good, the Bad & the Ugly - Senior Manager At Head Office Quadient Employee Review

3.0
Jul 28, 2017
Recommend
CEO approval
Business Outlook

Pros

There is much that is good about working for Neopost UK. Despite what people may feel personally as a consequence of their reasons for leaving, it is still one of the best companies I have ever worked for and while some would grumble about the day to day frustrations with their jobs, the tenure is impressive so something is clearly working well! It's evolution over recent years has been considerable and that is down to the hard work of many across the UK organisation. Peer to peer support from the mid layer down is incredibly strong. Selling points would be: Family friendly, paternal, encouraging, inclusive, close knit, supportive, career developing, recognition, training, competitive compensation

Cons

The over-riding challenge here is the top layers of management. It's much like a dysfunctional family and you'll observe many behaving in a childish way. Sadly many in the senior leadership team are lacking in substance, direction, compassion, entrepreneurship and the courage of their conviction. Few speak out honestly for fear of retribution from their peers and from above - they just nod in the right places, at the right people, at the right time. Management style is often dogmatic and inauthentic. The company head office is in the process of moving locations, losing its historic connection with the Romford township, and this will inevitably cause some disruption to the current employees. Some have already left and others are seeking alternative jobs due to the uncertainties of the future location. The evolution of the UK organisation has come a long way but sadly it's not enough for Neopost to be seen as a strong player in some of its adjacent markets (e.g. software). It lacks enough internal innovation or knowledge to be seen as a threat or a viable partner. It is still a moderately transactional sales process with targets set at short intervals and old school pipeline management (and managers) which is not representative of the software sales environment. It's for these reasons I wouldn't recommend.

Explore other reviews about Quadient

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and great people.

Cons

Really big company so there are a lot of hoops to jump through if you want to get anything accomplished.

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Quadient Response
3w
Thank you for your feedback! We value hearing from employees and use these insights to keep improving how we work together.
2.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager Flexible work hours Other sales members

Cons

The company itself isn’t performing. Nothing works and heavily rely on your analyst. They won’t fully train AE’s on software solutions. analysts or at least mine was absolutely terrible. She would continue to overpromise and under deliver on almost every call. Investments into parcel lockers and softwares are not panning out. If you look at financials, they continue to refinance their debt, which in most situations is never good. They recently bought out their competition in parcel lockers but will have to take on their customer agreements. There’s a reason why the lost the initial opportunity. As Amazon is offering subscription lockers while Quadient requires the customer to purchase and still have high monthly costs. The company will continue to reorganize until it finds its path. For the most part, it’s an old communication company that relied on physical sales. This has to drastically change, but with current management and solutions it can’t.

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Quadient Response
3w
Thank you for sharing your feedback. We are glad to hear you valued your manager, colleagues, and flexibility during your time with us. We also appreciate your perspective on strategic execution and want to reinforce that we remain committed to continuously strengthening how we operate and support our teams.
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