A software company that truly cares about its customers - Anonymous employee Quadient Employee Review

5.0
Nov 6, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People here are 100% committed to customers - understanding how they are benefitting from our solutions and creating new software to meet their current and future requirements. The atmosphere is very positive, and people work together well across departments and internationally as well.

Cons

As the business grows, it is becoming more complex and requires more time spent collaborating with others to do things well.

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Quadient Response
7y
Thank you for taking the time to submit your thoughts on Glassdoor. It is great to hear from someone who's been with us for a while and that you are having a great experience in supporting our customers. We do agree that our business and the industry is getting more complex and will be on retaining our best in class status. Thank you again for responding and if you have any further thoughts to share, please contact us at employeeexperience@quadient.com.

Explore other reviews about Quadient

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and great people.

Cons

Really big company so there are a lot of hoops to jump through if you want to get anything accomplished.

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Quadient Response
3w
Thank you for your feedback! We value hearing from employees and use these insights to keep improving how we work together.
2.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager Flexible work hours Other sales members

Cons

The company itself isn’t performing. Nothing works and heavily rely on your analyst. They won’t fully train AE’s on software solutions. analysts or at least mine was absolutely terrible. She would continue to overpromise and under deliver on almost every call. Investments into parcel lockers and softwares are not panning out. If you look at financials, they continue to refinance their debt, which in most situations is never good. They recently bought out their competition in parcel lockers but will have to take on their customer agreements. There’s a reason why the lost the initial opportunity. As Amazon is offering subscription lockers while Quadient requires the customer to purchase and still have high monthly costs. The company will continue to reorganize until it finds its path. For the most part, it’s an old communication company that relied on physical sales. This has to drastically change, but with current management and solutions it can’t.

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Quadient Response
3w
Thank you for sharing your feedback. We are glad to hear you valued your manager, colleagues, and flexibility during your time with us. We also appreciate your perspective on strategic execution and want to reinforce that we remain committed to continuously strengthening how we operate and support our teams.
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