Reminds me of the last days of the USSR - Sales Representative Quadient Employee Review

1.0
Feb 27, 2021
Recommend
CEO approval
Business Outlook

Pros

A job is a job at this time. Teammates can be quite friendly and open. There are good people in this company, they are just in a impossible position. you work 9 - 5 and nobody expects you to do any work after 5pm, giving you plenty of time for family etc. - This is optional though and you can work overtime (unpaid of course) in your own time if needs be.

Cons

Dreadful communication throughout company Salary/commission uncompetitive when compared to other sales roles. Every boss has a boss who sets unrealistic demands and strategies, so the company is incredibly siloed and takes no feedback from Sales Representatives seriously. Strategy has not changed since the pandemic and the company has suffered immensely because of this. Marketing strategy is the same. Also you are sold a lie as a SDR when joining, as you have no growth opportunities within the business and the company seems to get off on paying you as little as possible and demanding as much as possible. On asking for a payrise after overachieving and given an unpaid promotion I was told I would be 'laughed out the room' if my manager was to formally ask for this. I was not told my commission amount on a deal deliberately for 8 months. When I finally found out it was essentially nothing and not what was alluded to me when I took the much harder job. The company was far to late to transitioning to hybrid mail from hardware and is uncompetitive in this market, meaning share prices are only going to go down with revenues in the future. Quadient constantly talk about their values and the 'Quadient Family' but this is a complete façade.

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Quadient Response
5y
Thank you for sharing your experiences with us. It's good to hear that you enjoyed working with your peers and that you experienced a good work/life balance. Our compensation and commission plans are validated regularly against the market for fairness and its competitive positioning. You should have been provided with a better overview of the makeup of the plan. We will seek to improve our communications on our compensation plans. Please do not hesitate to contact us at employeeexperience@quadient.com.

Explore other reviews about Quadient

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and great people.

Cons

Really big company so there are a lot of hoops to jump through if you want to get anything accomplished.

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Quadient Response
1mo
Thank you for your feedback! We value hearing from employees and use these insights to keep improving how we work together.
2.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager Flexible work hours Other sales members

Cons

The company itself isn’t performing. Nothing works and heavily rely on your analyst. They won’t fully train AE’s on software solutions. analysts or at least mine was absolutely terrible. She would continue to overpromise and under deliver on almost every call. Investments into parcel lockers and softwares are not panning out. If you look at financials, they continue to refinance their debt, which in most situations is never good. They recently bought out their competition in parcel lockers but will have to take on their customer agreements. There’s a reason why the lost the initial opportunity. As Amazon is offering subscription lockers while Quadient requires the customer to purchase and still have high monthly costs. The company will continue to reorganize until it finds its path. For the most part, it’s an old communication company that relied on physical sales. This has to drastically change, but with current management and solutions it can’t.

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Quadient Response
1mo
Thank you for sharing your feedback. We are glad to hear you valued your manager, colleagues, and flexibility during your time with us. We also appreciate your perspective on strategic execution and want to reinforce that we remain committed to continuously strengthening how we operate and support our teams.
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