Promotion bias is real - Technical Success Manager Qualtrics Employee Review

2.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits 401k match Direct teams were great people Work life balance

Cons

This may only apply to the Provo office (which is a BYU bros club) but if you are a person of color and/or a woman, it seemed like you were passed up for promo a lot. Sales misses a lot yet they are the golden child of the company. Very cliquey and if you aren’t “in”, say goodbye to 5 ratings and promos.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

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