Qualtrics Manipulates Glassdoor Reviews with Employees - Technical Support Qualtrics Employee Review

1.0
Jun 22, 2017
Recommend
CEO approval
Business Outlook

Pros

A kid job best staffed by recent college graduates. If you are a recent college graduate, and want to have your soul sucked out of you while always maintaining a smile and constantly publicly professing how awesome Qualtrics is, this is the job for you. Also, if you love to replace all 'K's and 'C's in your communications with 'Q's instead, this is also the right fit for you. If you love to work your tail end off with little to no recognition (financial or otherwise), this is the right job for you. If you love to always have the taste in your mouth that you are working very hard to make a couple of people very rich, this is the right job for you. If you love having constant change in management and senior management, with almost 100% of these "leaders" coming from outside of the company, this is the perfect job for you. If you like to be more knowledgeable about all things Qualtrics than your boss, this is the perfect job for you. Oh, and if you like skateboards, basketball courts, flat-billed hats, arrogance, and free cereal, then you should look no further than Qualtrics.

Cons

Hmm, where to start? Let's start with the fact that multiple employees are asked, often, to submit reviews to Glassdoor to "drown" out negative reviews. I have no doubt that this review will be followed by multiple super positive and happy posts about why Qualtrics is the best place on planet earth to work. Such manipulation and deceitfulness is par for the course at a company that claims to help other organizations solve employee engagement problems while having some of the most disengage employees I have ever met. Key questions to consider when thinking about working at Qualtrics: Why is turnover so extremely high at Qualtrics? Over a five year span, we are coming up on near 100% turnover... Why is pay so low? Why are there no real career progression opportunities? Why is all senior leadership so arrogant, and why are they so inaccessible to employees? Why are all leadership positions staffed with external hires? Why does so much favoritism exist in a company that professes merit-based recognition? Why have four executives left in the last four years?

Explore other reviews about Qualtrics

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and amazing culture

Cons

Potentially a long promotion timeline

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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