Not Great if you work in operations - Anonymous employee Qualtrics Employee Review
2.0
Apr 16, 2018
Anonymous employee
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Great benefits, good salary, dog friendly workplace
Cons
Poor management, company prioritizes profit over people, the company is run by the sales team and takes advantage of the operations team, management is drinking the kool-aide
Qualtrics Response
8y
We really appreciate your feedback. We are definitely in a period of growth and adjusting. Hopefully, you have, or will witness, internal changes to fix the feedback we are hearing in this area. Again, thank you for this for this is how we learn how to get better!
Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.
Cons
A lot of change can be frustrating at times, but necessary
3.0
Jun 27, 2026
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.
Cons
Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.