Pros
Many people you meet will be smart and amicable. If you don't mind living in Utah (with its lack of diversity and its Mormon bent), the Provo office is kind of cool, with a small garden, open floor plan, and lots of space.
Cons
The compensation and benefits component is a HARD 1 out of 5. Qualtrics is notorious for paying below market rate. In every single role I know of, including my own, people are underpaid compared to the industry, role, and other companies, even if you factor in location. Just FYI, Provo is becoming a higher COL area and yet Qualtrics' salary bands don't even meet industry standard either. If you ask your managers about this or give them feedback, they may listen but they'll go to the compensation team and then the compensation team will give them BS back about how they find a "market reference point", yada yada. Change does not fee like it's going to happen. This is ironic, given that two of the literal company values are one team and transparency. Global operations (where TAMs and "product specialists", aka Quni aka grunt customer support work, live) is a horrible department to work in unless you're ok with below market pay and really enjoy never-ending work of triaging client issues AND being client-facing. Honestly, the product specialist job is one of the worst ones out there – it's volume-based and metric-driven based on how many support tickets you take per day and what your customer satisfaction (CSAT) score is, which is not totally under your control. And they hire for bright people for this product specialist role, which is just a waste of their potential in a stressful, thankless job. TAM is similar in still being client-facing and client-supporting, and a lot of the TAM team is burnt out. Qualtrics overall has been an extremely disappointing place to work, and underwhelming for the company that claims to be "the experience management company". I definitely want to say more, but it's hard to capture everything I hate about working here, although I'm glad that some of it has been captured in the other recent one-star reviews, which you should go read! The last thing I'll say is that if Qualtrics GENUINELY wants to become "tHe dEsTinaTion WorKpLacE", then it NEEDS to embrace remote work, transparency, and higher pay with a healthy salary growth potential, and lose some (really, a LOT) of its corporate veneer that is very obviously and grossly driven toward maximizing profit.