Disappointment - Product Marketing Qualtrics Employee Review

1.0
Apr 24, 2023
Recommend
CEO approval
Business Outlook

Pros

I’ve connected with several amazing, kind, and passionate colleagues who are genuine towards you as a person, not just a coworker. I am very grateful for this experience. While making connections and forming relationships is important, it's not the sole purpose of coming to work. Our focus is on driving business impact, developing our careers, and acquiring new skill sets.

Cons

If you are seeking a work environment with strong leadership, ample opportunities for career growth, and support/success for your role, do NOT come to Qualtrics. During my initial four months at this company, I experienced significant instability in terms of three organizational changes, three different managers, and two role transitions. I never had the opportunity to receive guidance or mentorship from a single Product Marketing leader, as no one was in the position long enough to support me. I had one 30-minute meeting with the department head, during which she spent 15 minutes distracted by her phone and eating, leaving me with only 15 minutes to provide my updates and ask for advice. This lack of consistent leadership and support made it difficult for me to feel integrated into the company culture or develop a clear understanding of my role and responsibilities. Business Function: The current Product Marketing leadership consists mostly of new managers who appear to be uncomfortable in their roles, particularly when it comes to managing teams of four or more. While it's understandable that everyone has a learning curve, the frequent organizational and role changes question the competency of this leadership team to effectively manage both people and the business function. It’s unfortunate because the individual contributors are very talented and passionate professionals who deserve better. Executive Leadership: There seems to be a significant disconnect between the top-level executive leaders, including our CEO Zig, and the rest of the company. This is discouraging when the executive leaders are not in tune with the values that matter to the rest of the company.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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