Leadership needs work - Marketing Qualtrics Employee Review

3.0
Oct 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Some good non-medical benefits. Most people are easy to work with and truly care about each other’s success which has made my time here enjoyable. Office perks like snacks, drinks, and free lunches every day make going into the office not too bad. If you like a lot of ambiguity you will like Qualtrics.

Cons

This is an enterprise-sized company operating as a small start-up and it's apparent at every turn. Very small amount of cultural and gender diversity in leadership. Transparency seems to be pushed as a main value of the company but is noticeably lacking as a priority from the top down. Decisions are made without critical understanding of organization/team operations.

Explore other reviews about Qualtrics

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great growth and good culture

Cons

AI innovations were falling behind and the company was changing a lot before I left.

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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