Great company that went downhill fast - Marketing Qualtrics Employee Review

1.0
Oct 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The people have always been incredible, kind and smart which is the only thing keeping the company afloat right now

Cons

- toxic culture created by leadership. Leadership is so toxic it's infested every part of the business - the leadership team is a disgrace. They're greedy, sexist and tone deaf. LT consists of mostly men and there is little representation of anything else - flexibility is being taken away. Qualtrics used to promote flexibility and great work life balance but that's non existent for a lot of employees right now - all of the changes made by the leadership team, especially RTO, isn't backed with convincing data. They just do what they want without any consideration of how it impacts anyone or if it even makes sense - low pay for people who aren't managers or engineering - they've made it more difficult to get promoted/have long term career opportunities - even though so many employees are on the verge of quitting, the LT doesn't care and probably wants us to quit so they don't have to pay us

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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