Good Intentions, Leadership Lacks Direction and Follow Through - Anonymous employee Qualtrics Employee Review

2.0
Nov 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Qualtrics hires really smart, charismatic people that I generally loved working with - I made some close friendships I'll maintain for years to come. Benefits like the experience bonus and wellness reimbursement were great. For the most part, the work-life balance was manageable, as long as I wasn't working on X4 (Qualtrics' biggest event of the year).

Cons

Most of my cons come down to the quality of senior management. There was a lack of empowerment, trust and respect - despite hiring highly experienced people. People are asked to work on projects that were completely shut down or reprioritized once senior leaders got involved - including in efforts that leaders didn't need to be involved in. Lack of transparency, which led to a rampant, toxic rumor mill. Very office-centric culture; Qualtrics asks their employees to work from an office at least four days a week, and recently either let go of remote workers hired during the pandemic or is forcing people to move closer to an office.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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