Good people, chaotic restructuring - Program Manager Qualtrics Employee Review

3.0
Nov 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Good people, good in-office work perks

Cons

- poor management enablement; most managers are not set up for success - Promotion cycle has changed from semi-annual to annual, is very limited, and is extremely biased by 'people you know' - over 2 years there were 4 restructures with little to no clear communication about reporting line updates, chains of approval, and leaves it to the people teams to try and clean it up - Big divide between offices, with a clear bias to Provo

Explore other reviews about Qualtrics

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and amazing culture

Cons

Potentially a long promotion timeline

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

From what I can tell, Qualtrics is generally following industry standards for tooling & processes, which makes you a competitive candidate for other companies. Standard tech perks in office & supports home/work balance.

Cons

Lacking senior leadership (haven't had a CTO in a long time) and prioritization is a mess - product & sales teams are constantly overselling, leads to us creating half baked products that go straight to top customers, etc. Not a lot of support from my management to change roles / move to another org; currently not promoting or hiring at all making promotions ultra competitive. The company also recently changed the ratings scale, screwing lots of people over.

See reviews by: Helpful|Rating|Date|All