Job Description Inaccurate - Product Specialist Qualtrics Employee Review

2.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

- Work from home - Managers were helpful and understanding of schedule

Cons

Job description for Product Specialist was inaccurate. It was essentially a call center job, which wasn't apparent until you started. The hiring team only talked about how much growth there was to be had in the company and seemed to gloss over the actual position. I was told I would be able to advance to a different team after one year, but then, about 9 months into the position, I was told I didn't qualify for advancement since I was only working part-time. I initially interviewed for a part-time position so I'm not sure why that wasn't communicated up front.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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