Pros
Pay is good-with market, remote work, not micro managed, supportive of training, they pay for your phone service.
Cons
Severely understaffed yet expected to perform at top levels. I don’t feel cared about as a person that has a real life outside of work. Before I accepted this job, I was very clear about my circumstances that require extra time off in the short term and they said they would work with me. Even on the weeks that I’ve taken one day off I’ve still worked over 40! At least I didn’t have to spend PTO. I do feel that we are experiencing growing pains from all of the rapid recent acquisitions. People may be trying to find their place and find the systems that work best. Those of us here right now may just be here at a bad time. I hold out hope that it will get better but it’s not easy right now.