3.0
Jul 16, 2026
Former employee
Dublin, OH
Recommend
CEO approval
Business Outlook
Pros
Hybrid work from home rotation.
Cons
Meeting a certain number of reviews per day. When the complexity of cases is not looked into.
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Users say... "Great people to work with" "Fair hours and good benefits" "There is also a very well stocked kitchen with free food and drinks which was appreciated." "The pay is decent but if they got rid of “free food” they could afford to pay people more." "Collaborative and good work life balance for the most part."
Users say... "Poor Management, Unfair Treatment of Employees" "Senior Leadership could be more transparent for changes within the organization." "Good pay but the company is very number driven and the manager always contradicting themselves." "We don’t offer flexible schedules, part time, hybrid or work from home which means we aren’t competitive with the market." "With growth, that means hiring middle and upper management from without—however those hired externally are getting paid far more than those who have loyally worked for years for the same position."