Pros
-The people are amazing at Quantum. We are caring, compassionate and truly to strive to help our members with their health, well being and all their claims issues. We collaborate as a team. -There is constant growth which means opportunity to advance to new positions within the company and learn a variety of roles. - Great hours, benefits and flexibility with the goal of creating family /work balance. -Unlimited snack and beverages to keep you happy and not "Hangry" so you are more receptive and calm with the members and not cranky from hunger! -Comfortable casual dress attire since you are on the phones and not face to face with members or providers. -Recent roll out of tuition reimbursement for advancing education. - Great volunteer events to sign up to attend, charity work that is encouraged, free tickets that are given for many of Columbus's great events including sporting events. ( OSU games, Crew games, Clipper games)
Cons
-We are growing fast so there can be a lot of changes that occur with this. I have learned to just roll with it and that its all in the best interest of the company and our members/clients. However, some people dislike constant change. - Still have not offered part-time. I personally am not in need, but there are many that are and this would be a great opportunity to retain quality employees who are willing to job share and who love working at Quantum! - The ability for some positons to work from home can be quite appealing and many of our competitors are doing this. Again, not something I want but there are many that do or need to. I think this causes us to lose good people and decreases our retention.
