frustrating - Hospital Service Representative Quest Diagnostics Employee Review

2.0
Sep 29, 2011
Recommend
CEO approval
Business Outlook

Pros

The tucker facility is lean, six sigma, BUT everyone in the south privately promotes the old Nichols/Specialty facility in Chantilly, VA because the lab in Tucker is inept.

Cons

IT department farmed out to India! No in house IT department to speak with or meet with. Can barely understand anything the IT department is saying!

Explore other reviews about Quest Diagnostics

5.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

It can be stressful at times, but that's true of any job.

1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady need for overtime if wanted.

Cons

Heavy patient to staff ratios, high turnover rate due to high workload and low staffing. No call no shows are prevalent as well as call ins and no lunches, managers are critical and manipulative.

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